Whether you are an insurer, business or private individual, Decisions Direct will help you avoid the high cost of litigation in a way that is fair, independent and secure.

Our online document and information exchange provides private, secure access to leading mediators, arbitrators and neutrals. Your dispute is resolved fairly, professionally and more quickly than conventional off-line services can provide.

Our decision makers are independent experts in dispute resolution chosen for their experience and bound by codes of conduct to act fairly and impartially.

Our infrastructure provides maximum security, performance, and reliability with state-of-the-art perimeter, network, server, application and data security.

Case permissions management maintains internal confidentiality with user access that is managed at the individual case level.

Our Cloud-based system has backup redundancies and global data distribution to ensure reliability and uptime of document handling and communication.

Robust communications tools including Forums and Web Meeting capabilities to allow for thorough examination of case information.

Administered by industry professionals — Our seasoned team has decades of experience in business, private and insurance litigation.